What You Need To Know:
Our Approach
Roles
Office Administrator
Office administrative team is available by phone or email and is responsible for billing and administrative services at Hello Speech. You can reach us at 647-202-2377 or info@hellospeechgta.com.
Intake and Placement Coordinator
Intake and Placement coordinator at Hello Speech who assists with onboarding new families and placing them with the appropriate service providers. You can reach us at 647-202-2377 or intake@hellospeechgta.com.
Clinical Team at Hello Speech
Our team of skilled clinicians provides personalized therapy in home, in daycares/private schools, and in community hubs. With expertise in speech, occupational, and behaviour therapy, we focus on practical, evidence-based care to support meaningful progress. Once connected with families, clinicians have their own direct contact for seamless communication.
What you Need To Know
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Once we have added you to our placement list for Occupational Therapy & Speech Therapy sessions in your home (or after care/daycare), we will work to place you with your clinical team. We will do our best to accommodate your preferred schedule, but there could be a wait, especially for a popular after-school or weekend spot. We will be sure to offer you alternate spot options outside of your preferred window if they arise sooner.
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If your child attends an aftercare program, this is an optional location for sessions and could allow for your child to be seen sooner. Please let us know if this is a possibility.
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Once we have found your team, you will receive a connection email. You will be assigned a Speech-Language Therapy Assistant (SLTA; also sometimes called a CDA - Communicative Disorders Assistant), OR Occupational Therapy Assistant (OTA), who will be the clinician (in-person) working in your home/childcare center/school with your child. In some cases, you will have a direct SLP or OT working with your child.
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You will be assigned a supervising SLP to provide assessment, set the goals, and oversee progress via supervision reviews. Most reviews are virtual. Some are in-person.
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Payment is due upon completion of each session. Acceptable payment options include etransfer (info@hellospeechgta.com) or credit card. Credit cards are kept on file for all clients and will be billed if payment is not received within 30 days of the session.
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All receipts will include both the direct and supervising clinician name and registration number and can be used for insurance purposes if applicable.
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If you have a recent assessment, your assessing clinician might suggest a goal-setting option if the report is adequate. Please send your report to intake@hellospeechgta.com.
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You will receive scheduling reminders through JANE. You are welcome to contact your direct clinician(s) and our admin team directly at any time.
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You will receive an Intake form through JANE - Please fill this out prior to your first session, so we can learn more about your child.
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You will receive a Consent for Treatment form (which includes our cancellation policy and other important information) - Please read and sign this prior to your first session (this is also labelled "intake" but is a different form). Please review this with your supervising clinician prior to commencing therapy.
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Cancellation of a session within 24-hours will incur a fee equal to your reserved treatment cost.
What To Expect
Assessment
Once connected with the service of your choice, your assessing clinician (SLP/OT/RBA) will determine the assessment type in order to create goals and a treatment plan. They will contact you to confirm and book this.
* Note - completion of an assessment does not necessarily guarantee that there will be a team available. Depending on the selection you have made (e.g., 'assessment first'), there may be a wait for a clinical team following the assessment.
Ready To Start?
In the assessment, you and your child will meet the clinician, who will focus on getting your child to show what they can and need support doing. Our assessments and therapy sessions take place in your home or virtually, allowing us to support your child in their everyday surroundings. Our clinicians bring everything needed to make learning fun and effective. Once complete, a goal-summary or assessment report will be completed and shared with you prior to beginning therapy.
We’re here to make this journey a wonderful experience for you and your child! 💙
In your first session, you and your child will meet your clinician, who will take the time to get to know your child and help them feel comfortable. Building a strong, trusting relationship is the first step in making therapy a positive and enjoyable experience!
During the first few sessions, the focus will be on creating a warm and supportive connection. When your child feels safe and engaged, they’ll be more motivated to learn and grow.
We’re here to make this journey a great one for you and your child! 💙
Your sessions will be scheduled depending on how many sessions your child needs per week. During these sessions, your child will participate in different activities and games that are designed to help them with their goals. These activities will be based on your child’s age, interests, and abilities. It also includes:
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Interactive Games
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One-on-One Interaction
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Printable Practice Exercises
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Progress Summaries
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Parent Coaching (when needed)
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Parent Debrief
At the end of each session, my clinician will wrap up with my child 5-10 minutes before the session ends to review how your child participated, what they were successful with, what they are working on and how you can support them outside of therapy!
Practicing between therapy sessions can make a big difference in your child’s progress! Your clinician will provide simple, fun activities to help reinforce skills at home in a way that feels natural and engaging.
Play is a great way to keep your child motivated—so try to make practice feel like a game! And remember, you’re not alone in this journey. Stay in touch with your therapist, who can offer guidance, answer questions, and adjust activities to fit your child’s needs.
Together, we can help your child build confidence and grow!
We know how important it is for you to see your child’s growth and achievements.
Your child’s supervising clinician will regularly monitor participation, goals, and development, ensuring their program is always tailored to their needs. You’ll receive a progress review, giving you clear insights and the opportunity to discuss any questions or next steps.
We’re here to support you every step of the way!